Release date: September 13, 2022
Although making a phone call may seem harmless, you still need to consider who is on the other end of the line. Cybercriminals can use callback phishing scams to trick you into calling them directly. Once you are on the phone, cybercriminals will ask you to share sensitive information or give them access to your device.
In a scam, cybercriminals send you an email stating that you are subscribed to a service with automatic payments. The email also includes a phone number you can call if you have any questions. When you call the phone number, the cybercriminals request remote access to your office so that they can cancel the subscription for you.
If you allow remote access, cybercriminals will try to change your permissions so they can access your desktop later. Then they can use ransomware to block your desktop and threaten to leak your personal information unless you comply with their demands.
Don’t fall for such scams! Follow the tips below to stay safe:
- Cybercriminals often use fake invoices to trick you into clicking or calling impulsively. Always think before you act.
- Never call a phone number provided in a suspicious email. Instead, visit the organization’s official website from your browser to find their contact details.
- Never grant remote desktop access to unverified agents or organizations. In most cases, legitimate support representatives will be able to resolve your issue over the phone or via email.
Stop, look and think. Don’t be fooled by scammers.
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